Brunt, D., & Kiff, J. (2007). Creating Lean dealers : the Lean route to satisfied customers, productive employees and profitable retailers / by David Brunt and John Kiff ; foreword by Daniel T. Jones: The Lean route to satisfied customers, productive employees and profitable retailers. Lean Enterprise Academy.
Chicago Style (17th ed.) CitationBrunt, David, and John Kiff. Creating Lean Dealers : The Lean Route to Satisfied Customers, Productive Employees and Profitable Retailers / by David Brunt and John Kiff ; Foreword by Daniel T. Jones: The Lean Route to Satisfied Customers, Productive Employees and Profitable Retailers. Ross-on-Wye: Lean Enterprise Academy, 2007.
MLA (9th ed.) CitationBrunt, David, and John Kiff. Creating Lean Dealers : The Lean Route to Satisfied Customers, Productive Employees and Profitable Retailers / by David Brunt and John Kiff ; Foreword by Daniel T. Jones: The Lean Route to Satisfied Customers, Productive Employees and Profitable Retailers. Lean Enterprise Academy, 2007.