APA (7th ed.) Citation

Gannon-Leary, P., & McCarthy, M. D. (2010). Customer care : a training manual for library staff / Pat Gannon-Leary and Michael D. McCarthy: A training manual for library staff. Chandos Publishing.

Chicago Style (17th ed.) Citation

Gannon-Leary, Pat, and Michael D. McCarthy. Customer Care : A Training Manual for Library Staff / Pat Gannon-Leary and Michael D. McCarthy: A Training Manual for Library Staff. Oxford: Chandos Publishing, 2010.

MLA (9th ed.) Citation

Gannon-Leary, Pat, and Michael D. McCarthy. Customer Care : A Training Manual for Library Staff / Pat Gannon-Leary and Michael D. McCarthy: A Training Manual for Library Staff. Chandos Publishing, 2010.

Warning: These citations may not always be 100% accurate.