Edvardsson, B., & Enquist, B. (2009). Values-based service for sustainable business lessons from IKEA / Bo Edvardsson and Bo Enquist: Lessons from IKEA. Routledge.
Chicago Style (17th ed.) CitationEdvardsson, Bo, and Bo Enquist. Values-based Service for Sustainable Business Lessons from IKEA / Bo Edvardsson and Bo Enquist: Lessons from IKEA. London : New York: Routledge, 2009.
MLA (9th ed.) CitationEdvardsson, Bo, and Bo Enquist. Values-based Service for Sustainable Business Lessons from IKEA / Bo Edvardsson and Bo Enquist: Lessons from IKEA. Routledge, 2009.
Warning: These citations may not always be 100% accurate.