APA (7th ed.) Citation

Wirtz, J., Chew, P., & Lovelock, C. H. (2012). Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock (2nd edition.). Pearson.

Chicago Style (17th ed.) Citation

Wirtz, Jochen, Patricia Chew, and Christopher H. Lovelock. Essentials of Services Marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock. 2nd edition. Singapore: Pearson, 2012.

MLA (9th ed.) Citation

Wirtz, Jochen, et al. Essentials of Services Marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock. 2nd edition. Pearson, 2012.

Warning: These citations may not always be 100% accurate.