APA (7th ed.) Citation

Oakland, J. S. (2003). Total quality management text with cases / John S. Oakland: Text with cases (3rd ed.). Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Oakland, John S. Total Quality Management Text with Cases / John S. Oakland: Text with Cases. 3rd ed. Amsterdam ; Oxford: Butterworth-Heinemann, 2003.

MLA (9th ed.) Citation

Oakland, John S. Total Quality Management Text with Cases / John S. Oakland: Text with Cases. 3rd ed. Butterworth-Heinemann, 2003.

Warning: These citations may not always be 100% accurate.