Kandampully, J., Mok, C., & Sparks, B. A. (2008). Service quality management in hospitality & tourism / editors, Jay Kandampully, Connie Mok, Beverley Sparks. Jaico Publishing House.
Chicago Style (17th ed.) CitationKandampully, Jay, Connie Mok, and Beverley A. Sparks. Service Quality Management in Hospitality & Tourism / Editors, Jay Kandampully, Connie Mok, Beverley Sparks. Mumbai: Jaico Publishing House, 2008.
MLA (9th ed.) CitationKandampully, Jay, et al. Service Quality Management in Hospitality & Tourism / Editors, Jay Kandampully, Connie Mok, Beverley Sparks. Jaico Publishing House, 2008.
Warning: These citations may not always be 100% accurate.