APA (7th ed.) Citation

Back, K., & Back, K. (2005). Assertiveness at work : a practical guide to handling awkward situations / Ken Back and Kate Back: A practical guide to handling awkward situations (3rd ed.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Back, Ken, and Kate Back. Assertiveness at Work : A Practical Guide to Handling Awkward Situations / Ken Back and Kate Back: A Practical Guide to Handling Awkward Situations. 3rd ed. Maidenhead: McGraw-Hill, 2005.

MLA (9th ed.) Citation

Back, Ken, and Kate Back. Assertiveness at Work : A Practical Guide to Handling Awkward Situations / Ken Back and Kate Back: A Practical Guide to Handling Awkward Situations. 3rd ed. McGraw-Hill, 2005.

Warning: These citations may not always be 100% accurate.