Oliver, R. L. (2010). Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver: A behavioral perspective on the consumer (2nd ed.). M.E. Sharpe.
Chicago Style (17th ed.) CitationOliver, Richard L. Satisfaction : A Behavioral Perspective on the Consumer / Richard L. Oliver: A Behavioral Perspective on the Consumer. 2nd ed. Armonk, N.Y.: M.E. Sharpe, 2010.
MLA (9th ed.) CitationOliver, Richard L. Satisfaction : A Behavioral Perspective on the Consumer / Richard L. Oliver: A Behavioral Perspective on the Consumer. 2nd ed. M.E. Sharpe, 2010.
Warning: These citations may not always be 100% accurate.