Norman, D. (2004). Emotional design why we love (or hate) everyday things / Don Norman: Why we love (or hate) everyday things. Basic Books.
Chicago Style (17th ed.) CitationNorman, Don. Emotional Design Why We Love (or Hate) Everyday Things / Don Norman: Why We Love (or Hate) Everyday Things. New York: Basic Books, 2004.
MLA (9th ed.) CitationNorman, Don. Emotional Design Why We Love (or Hate) Everyday Things / Don Norman: Why We Love (or Hate) Everyday Things. Basic Books, 2004.
Warning: These citations may not always be 100% accurate.