APA (7th ed.) Citation

Reason, B., Lvlie, L., & Flu, M. B. (2016). Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans Lvlie, Melvin Brand Flu: A practical guide to optimizing the customer experience. Wiley.

Chicago Style (17th ed.) Citation

Reason, Ben, Lavrans Lvlie, and Melvin Brand Flu. Service Design for Business : A Practical Guide to Optimizing the Customer Experience / Ben Reason, Lavrans Lvlie, Melvin Brand Flu: A Practical Guide to Optimizing the Customer Experience. Hoboken, N.J.: Wiley, 2016.

MLA (9th ed.) Citation

Reason, Ben, et al. Service Design for Business : A Practical Guide to Optimizing the Customer Experience / Ben Reason, Lavrans Lvlie, Melvin Brand Flu: A Practical Guide to Optimizing the Customer Experience. Wiley, 2016.

Warning: These citations may not always be 100% accurate.