APA (7th ed.) Citation

Willcocks, L., & Lacity, M. C. (2016). Service automation : robots and the future of work / Leslie P. Willcocks and Mary C. Lacity: Robots and the future of work. Steve Brookes Publishing.

Chicago Style (17th ed.) Citation

Willcocks, Leslie, and Mary Cecelia Lacity. Service Automation : Robots and the Future of Work / Leslie P. Willcocks and Mary C. Lacity: Robots and the Future of Work. United Kingdom: Steve Brookes Publishing, 2016.

MLA (9th ed.) Citation

Willcocks, Leslie, and Mary Cecelia Lacity. Service Automation : Robots and the Future of Work / Leslie P. Willcocks and Mary C. Lacity: Robots and the Future of Work. Steve Brookes Publishing, 2016.

Warning: These citations may not always be 100% accurate.