Slack, N., Brandon-Jones, A., Johnston, R., & Betts, A. (2015). Operations and process management : principles and practice for strategic impact / Nigel Slack, Alistair Brandon-Jones, Robert Johnston, Alan Betts: Principles and practice for strategic impact (Fourth edition.). Pearson.
Chicago Style (17th ed.) CitationSlack, Nigel, Alistair Brandon-Jones, Robert Johnston, and Alan Betts. Operations and Process Management : Principles and Practice for Strategic Impact / Nigel Slack, Alistair Brandon-Jones, Robert Johnston, Alan Betts: Principles and Practice for Strategic Impact. Fourth edition. Harlow, England: Pearson, 2015.
MLA (9th ed.) CitationSlack, Nigel, et al. Operations and Process Management : Principles and Practice for Strategic Impact / Nigel Slack, Alistair Brandon-Jones, Robert Johnston, Alan Betts: Principles and Practice for Strategic Impact. Fourth edition. Pearson, 2015.