APA (7th ed.) Citation

Macaulay, L. A. (2012). Case studies in service innovation Linda A. Macaulay ... [et al.], editors. Springer.

Chicago Style (17th ed.) Citation

Macaulay, Linda A. Case Studies in Service Innovation Linda A. Macaulay ... [et Al.], Editors. New York: Springer, 2012.

MLA (9th ed.) Citation

Macaulay, Linda A. Case Studies in Service Innovation Linda A. Macaulay ... [et Al.], Editors. Springer, 2012.

Warning: These citations may not always be 100% accurate.