APA (7th ed.) Citation

Berry, L. L. (1999). Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry: The nine drivers of sustainable business success. Free Press.

Chicago Style (17th ed.) Citation

Berry, Leonard L. Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success / Leonard L. Berry: The Nine Drivers of Sustainable Business Success. New York, NY: Free Press, 1999.

MLA (9th ed.) Citation

Berry, Leonard L. Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success / Leonard L. Berry: The Nine Drivers of Sustainable Business Success. Free Press, 1999.

Warning: These citations may not always be 100% accurate.