Ury, W. (1992). Getting past no : negotiating with difficult people / William Ury: Negotiating with difficult people. Random House Business.
Chicago Style (17th ed.) CitationUry, William. Getting Past No : Negotiating with Difficult People / William Ury: Negotiating with Difficult People. London: Random House Business, 1992.
MLA (9th ed.) CitationUry, William. Getting Past No : Negotiating with Difficult People / William Ury: Negotiating with Difficult People. Random House Business, 1992.
Warning: These citations may not always be 100% accurate.