Tullis, T., & Albert, B. (2013). Measuring the user experience collecting, analyzing, and presenting usability metrics / Tom Tullis, Bill Albert: Collecting, analyzing, and presenting usability metrics (2nd ed.). Morgan Kaufmann.
Chicago Style (17th ed.) CitationTullis, Tom, and Bill Albert. Measuring the User Experience Collecting, Analyzing, and Presenting Usability Metrics / Tom Tullis, Bill Albert: Collecting, Analyzing, and Presenting Usability Metrics. 2nd ed. Waltham, MA: Morgan Kaufmann, 2013.
MLA (9th ed.) CitationTullis, Tom, and Bill Albert. Measuring the User Experience Collecting, Analyzing, and Presenting Usability Metrics / Tom Tullis, Bill Albert: Collecting, Analyzing, and Presenting Usability Metrics. 2nd ed. Morgan Kaufmann, 2013.
Warning: These citations may not always be 100% accurate.