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|z 9781491927182
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|a 658
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|a This is service design doing
|h [electronic resource] :
|b applying service design in the real world : a practitioner's handbook /
|c by Marc Stickdorn [and three others].
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264 |
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|a Sebastopol, California :
|b O'Reilly Media, Inc.,
|c 2018.
|
264 |
|
4 |
|c ♭2018
|
300 |
|
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|a 1 online resource (542 pages) :
|b illustrations (some color)
|
504 |
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|a Includes bibliographical references at the end of each chapters and index.
|
650 |
|
0 |
|a Service industries
|x Management.
|
700 |
1 |
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|a Stickdorn, Marc,
|e author.
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|u https://ebookcentral.proquest.com/lib/lboro/detail.action?docID=5219777
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|2 rdacontent
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