Handbook of research on Web information systems quality Coral Calero Muñoz, Ma. Ángeles Moraga, Mario Piattini, [editors]. - Calero, Coral, 1968-; Moraga, Ma. Ángeles (Maria Ángeles); Piattini, Mario, 1966- (IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2008)