Dillman, D. A., Smyth, J. D., & Christian, L. M. (2014). Internet, phone, mail, and mixed-mode surveys the tailored design method / Don A. Dillman, Jolene D. Smyth, Leah Melani Christian: The tailored design method (Fourth edition.). Wiley.
Chicago Style (17th ed.) CitationDillman, Don A., Jolene D. Smyth, and Leah Melani Christian. Internet, Phone, Mail, and Mixed-mode Surveys the Tailored Design Method / Don A. Dillman, Jolene D. Smyth, Leah Melani Christian: The Tailored Design Method. Fourth edition. Hoboken, New Jersey: Wiley, 2014.
MLA (9th ed.) CitationDillman, Don A., et al. Internet, Phone, Mail, and Mixed-mode Surveys the Tailored Design Method / Don A. Dillman, Jolene D. Smyth, Leah Melani Christian: The Tailored Design Method. Fourth edition. Wiley, 2014.