Loading…

QR Code

The journey to the interface : how public service design can connect users to reform / Sophia Parker, Joe Heapy. how public service design can connect users to reform /

Saved in:

Bibliographic Details
Main Authors:	Parker, Sophia (Author), Heapy, Joe (Author)
Corporate Author:	Demos (Organization : London, England) (associated with work.)
Format:	Book
Language:	English
Published:	London : Demos, 2006.
Subjects:	Service industries > Great Britain > Management. Service industries > Great Britain > Case studies. Municipal services > Great Britain > Reform.
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Customer-driven transformation : how being design-led helps companies get the right services to market / Joe Heapy, Oliver King James Samperi.
by: Heapy, Joe, et al.
Published: (2018)

The civil service / Keith Dowding.
by: Dowding, Keith M.
Published: (1995)

Changing times : leading perspectives on the Civil Service in the 21st century and its enduring values.
Published: (2005)

Municipal year book and public services directory.

Thatcher, Reagan, Mulroney : in search of a new bureaucracy / Donald J. Savoie.
by: Savoie, Donald J., 1947-
Published: (1994)

Services - the second industrial revolution? : business and jobs outlook for UK growth industries : an employer-based study by the Institute of Manpower Studies for the Occupations Study Group / by Amin Rajan.
by: Rajan, Amin, 1942-
Published: (1987)

A consumer's guide to local government / edited by Martin Minogue.
Published: (1980)

Charge / (by) Arthur Seldon.
by: Seldon, Arthur
Published: (1977)

Modern local government / Janice Morphet.
by: Morphet, Janice
Published: (2008)

Marketing public sector services : essential skills for the public sector / Jennifer Bean, Lascelles Hussey.
by: Bean, Jennifer
Published: (1997)

Policy management and policy assessment : developments in central government : proceedings of a one-day seminar / organized by Peat Marwick in association with the Royal Institute of Public Administration.
Published: (1986)

The dynamics of administrative reform / [by] Richard A. Chapman and J.R. Greenaway.
by: Chapman, Richard A. (Richard Arnold), 1937-
Published: (1980)

The service industries : strategy, structure and financial performance / (by) Derek F. Channon.
by: Channon, Derek F. (Derek French)
Published: (1978)

Britain's invisible earnings / Nicholas Sowels with contributions by Duncan James, Ian Hunter.
by: Sowels, Nicholas, 1961-
Published: (1989)

Performance measurement in service businesses / Lin Fitzgerald ... [et al.].
Published: (1991)

Services and uneven development / J.N. Marshall in collaboration with P. Wood ... (et al.) ; with commentaries by W. Beyers ... (et al.).
by: Marshall, J. N. (John Neill), 1953-
Published: (1988)

Marketing in local government / by Kieron Walsh.
by: Walsh, Kieron
Published: (1989)

Instruction to deliver : Tony Blair, public services and the challenge of achieving targets / Michael Barber.
by: Barber, Michael, 1955-
Published: (2008)

Citizens' financial futures : the regulation of retail investment financial services in Britain / Michael Clarke.
by: Clarke, Michael, 1945-
Published: (1998)

Service transformation : a better service for citizens and businesses, a better deal for the taxpayer / Sir David Varney.
by: Varney, David, Sir
Published: (2006)

Service sector workers in a manufacturing city : a study of work histories and attitudes in a Coventry service industry / Ian Procter.
by: Procter, Ian, 1947-
Published: (1988)

Financial services / researched and written by Reference Services, Central Office of Information.
Published: (1995)

Iron and steel / by David W. Heal. Shipbuilding / by Anthony Slaven.
by: Heal, David W.
Published: (1984)

Industrial relations in the public services / edited by R. Mailly, S.J. Dimmock and A.S. Sethi.
Published: (1989)

Profiles of the small enterprisein the service sector / James Curran, Robert A. Blackburn, Adrian Woods.
by: Curran, J. (James), 1936-
Published: (1991)

Intellectual property and innovation management in small firms :.
Published: (2003)

A guide to factoring and invoice discounting : the new bankers / Tim Lea, Wendy Trollope.
by: Lea, Tim
Published: (1996)

Restructuring in the service industries : management reform and workplace relations in the UK service sector / Gavin Poynter.
by: Poynter, Gavin, 1949-
Published: (2000)

A guide to voluntary competitive tendering and market testing by public authorities / prepared by the Competition Joint Committee.
Published: (1998)

Printing and publishing : printing and publishing of newspapers and periodicals : general printing and publishing / by W.D. McClelland.
by: McClelland, W. D. (William Douglas), 1913-
Published: (1987)

Life after a death : a study of the elderly widowed / Ann Bowling and Ann Cartwright.
by: Bowling, Ann
Published: (1982)

Supporting children and families : an evaluation of the Derbyshire NCH Children's Support Service / Emily R. Munro, Joe Sempik.
by: Munro, Emily R.
Published: (2008)

Spon's guide to housing, construction and property market statistics / M.C. Fleming.
by: Fleming, M. C. (Michael Carl), 1933-
Published: (1986)

Construction and the related professions / by M.C. Fleming.
by: Fleming, M. C. (Michael Carl), 1933-
Published: (1980)

Intellectual property rights / by Derek L. Bosworth.
by: Bosworth, Derek L. (Derek Leonard), 1947-
Published: (1986)

Labour and management co-operation : workplace partnership in UK financial services / Stewart Johnstone.
by: Johnstone, Stewart
Published: (2010)

Labour and management co-operation workplace partnership in UK financial services / Stewart Johnstone.
by: Johnstone, Stewart
Published: (2010)

Industrial relations in Britain : a guide to sources of information / compiled by Carol Smart.
by: Smart, Carol R.
Published: (1980)

Patients or customers : are the NHS reforms working? / Reginald Murley (editor)... (et al.).
Published: (1995)

The point of entry : a study of client reception in the social services / (by) Anthony S. Hall ; with a foreword by R.A. Parker.
by: Hall, Anthony Stewart
Published: (1974)