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Mapping experiences a complete guide to customer alignment through journeys, blueprints, and diagrams / James Kalbach. a complete guide to customer alignment through journeys, blueprints, and diagrams /

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Bibliographic Details
Main Author:	Kalbach, James (Author)
Format:	eBook
Language:	English
Published:	Cambridge : O'Reilly, 2021.
Edition:	Second edition.
Subjects:	Customer relations. Organizational learning. Organizational effectiveness. Mappings (Mathematics)
Online Access:	https://ebookcentral.proquest.com/lib/lboro/detail.action?docID=6406415
Tags:	Add Tag No Tags, Be the first to tag this record!

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