Goodman, E., Kuniavsky, M., & Moed, A. (2012). Observing the user experience a practitioner's guide to user research / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed: A practitioner's guide to user research (2nd ed.). Morgan Kaufmann. https://doi.org/10.1016/C2010-0-64844-9
Chicago Style (17th ed.) CitationGoodman, Elizabeth, Mike Kuniavsky, and Andrea Moed. Observing the User Experience a Practitioner's Guide to User Research / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed: A Practitioner's Guide to User Research. 2nd ed. Waltham, MA: Morgan Kaufmann, 2012. https://doi.org/10.1016/C2010-0-64844-9.
MLA (9th ed.) CitationGoodman, Elizabeth, et al. Observing the User Experience a Practitioner's Guide to User Research / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed: A Practitioner's Guide to User Research. 2nd ed. Morgan Kaufmann, 2012. https://doi.org/10.1016/C2010-0-64844-9.