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Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?

Ransomware (RW) attacks’ effectiveness has increased causing far reaching consequences that are not fully understood. The ability to disrupt core services, the global reach, extended duration and the repetition has increased their ability to harm an organization. One aspect that needs to be understo...

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Main Authors: Alex Zarifis, Xusen Cheng, Uchitha Jayawickrama, Simone Corsi
Format: Default Article
Published: 2021
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Online Access:https://hdl.handle.net/2134/16594874.v1
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author Alex Zarifis
Xusen Cheng
Uchitha Jayawickrama
Simone Corsi
author_facet Alex Zarifis
Xusen Cheng
Uchitha Jayawickrama
Simone Corsi
author_sort Alex Zarifis (6502466)
collection Figshare
description Ransomware (RW) attacks’ effectiveness has increased causing far reaching consequences that are not fully understood. The ability to disrupt core services, the global reach, extended duration and the repetition has increased their ability to harm an organization. One aspect that needs to be understood better is the effect on the user. The user in the current environment is exposed to new technologies that might be adopted but there are also habits of using existing systems. The habits have developed over time with trust increasing in the organization in contact directly and the institutions supporting it. This research explores whether the global, extended and repeated RW attacks reduce the trust and inertia sufficiently to change long held habits in using information systems. The model tested measures the effect of the RW attack on the e-commerce status quo to evaluate if it is significant enough to overcome the user’s resistance to change.
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institution Loughborough University
publishDate 2021
record_format Figshare
spelling rr-article-165948742021-10-08T00:00:00Z Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? Alex Zarifis (6502466) Xusen Cheng (7195094) Uchitha Jayawickrama (7308491) Simone Corsi (7050722) Cybersecurity E-Commerce E-Loyalty Inertia Malware Petya Ransomware Sodinokibi Trust WannaCry Ransomware (RW) attacks’ effectiveness has increased causing far reaching consequences that are not fully understood. The ability to disrupt core services, the global reach, extended duration and the repetition has increased their ability to harm an organization. One aspect that needs to be understood better is the effect on the user. The user in the current environment is exposed to new technologies that might be adopted but there are also habits of using existing systems. The habits have developed over time with trust increasing in the organization in contact directly and the institutions supporting it. This research explores whether the global, extended and repeated RW attacks reduce the trust and inertia sufficiently to change long held habits in using information systems. The model tested measures the effect of the RW attack on the e-commerce status quo to evaluate if it is significant enough to overcome the user’s resistance to change. 2021-10-08T00:00:00Z Text Journal contribution 2134/16594874.v1 https://figshare.com/articles/journal_contribution/Can_global_extended_and_repeated_ransomware_attacks_overcome_the_user_s_status_quo_bias_and_cause_a_switch_of_system_/16594874 CC BY 4.0
spellingShingle Cybersecurity
E-Commerce
E-Loyalty
Inertia
Malware
Petya
Ransomware
Sodinokibi
Trust
WannaCry
Alex Zarifis
Xusen Cheng
Uchitha Jayawickrama
Simone Corsi
Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
title Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
title_full Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
title_fullStr Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
title_full_unstemmed Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
title_short Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
title_sort can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
topic Cybersecurity
E-Commerce
E-Loyalty
Inertia
Malware
Petya
Ransomware
Sodinokibi
Trust
WannaCry
url https://hdl.handle.net/2134/16594874.v1