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Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system?
Ransomware (RW) attacks’ effectiveness has increased causing far reaching consequences that are not fully understood. The ability to disrupt core services, the global reach, extended duration and the repetition has increased their ability to harm an organization. One aspect that needs to be understo...
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Format: | Default Article |
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2021
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Online Access: | https://hdl.handle.net/2134/16594874.v1 |
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author | Alex Zarifis Xusen Cheng Uchitha Jayawickrama Simone Corsi |
author_facet | Alex Zarifis Xusen Cheng Uchitha Jayawickrama Simone Corsi |
author_sort | Alex Zarifis (6502466) |
collection | Figshare |
description | Ransomware (RW) attacks’ effectiveness has increased causing far reaching consequences that are not fully understood. The ability to disrupt core services, the global reach, extended duration and the repetition has increased their ability to harm an organization. One aspect that needs to be understood better is the effect on the user. The user in the current environment is exposed to new technologies that might be adopted but there are also habits of using existing systems. The habits have developed over time with trust increasing in the organization in contact directly and the institutions supporting it. This research explores whether the global, extended and repeated RW attacks reduce the trust and inertia sufficiently to change long held habits in using information systems. The model tested measures the effect of the RW attack on the e-commerce status quo to evaluate if it is significant enough to overcome the user’s resistance to change. |
format | Default Article |
id | rr-article-16594874 |
institution | Loughborough University |
publishDate | 2021 |
record_format | Figshare |
spelling | rr-article-165948742021-10-08T00:00:00Z Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? Alex Zarifis (6502466) Xusen Cheng (7195094) Uchitha Jayawickrama (7308491) Simone Corsi (7050722) Cybersecurity E-Commerce E-Loyalty Inertia Malware Petya Ransomware Sodinokibi Trust WannaCry Ransomware (RW) attacks’ effectiveness has increased causing far reaching consequences that are not fully understood. The ability to disrupt core services, the global reach, extended duration and the repetition has increased their ability to harm an organization. One aspect that needs to be understood better is the effect on the user. The user in the current environment is exposed to new technologies that might be adopted but there are also habits of using existing systems. The habits have developed over time with trust increasing in the organization in contact directly and the institutions supporting it. This research explores whether the global, extended and repeated RW attacks reduce the trust and inertia sufficiently to change long held habits in using information systems. The model tested measures the effect of the RW attack on the e-commerce status quo to evaluate if it is significant enough to overcome the user’s resistance to change. 2021-10-08T00:00:00Z Text Journal contribution 2134/16594874.v1 https://figshare.com/articles/journal_contribution/Can_global_extended_and_repeated_ransomware_attacks_overcome_the_user_s_status_quo_bias_and_cause_a_switch_of_system_/16594874 CC BY 4.0 |
spellingShingle | Cybersecurity E-Commerce E-Loyalty Inertia Malware Petya Ransomware Sodinokibi Trust WannaCry Alex Zarifis Xusen Cheng Uchitha Jayawickrama Simone Corsi Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? |
title | Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? |
title_full | Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? |
title_fullStr | Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? |
title_full_unstemmed | Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? |
title_short | Can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? |
title_sort | can global, extended, and repeated ransomware attacks overcome the user's status quo bias and cause a switch of system? |
topic | Cybersecurity E-Commerce E-Loyalty Inertia Malware Petya Ransomware Sodinokibi Trust WannaCry |
url | https://hdl.handle.net/2134/16594874.v1 |