Designing COVID-19 Immunity Certificates: Interviews with Service Providers

The overall aim of this research was to explore the implementation of COVID-19 immunity passports (also referred to as health certificates) from the service provider side. Interviews had been conducted with representatives of businesses from different industries.More information about the project: h...

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Bibliographic Details
Main Authors: Ozlem Colak, Cecilia Landa-Avila, Corina Niculaescu, Tina Harvey, Isabel Sassoon, Gyuchan Thomas Jun, Panagiotis Balatsoukas
Format: Default Report
Published: 2021
Subjects:
Design not elsewhere classified
COVID-19
immunity passports
service design
Healthcare Systems Design
systems thinking
service blueprint
Design
Online Access:https://dx.doi.org/10.17028/rd.lboro.16993747.v2
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https://dx.doi.org/10.17028/rd.lboro.16993747.v2

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