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Interface management of offsite bathroom construction: a conceptual model

Purpose: This paper aims to identify and discuss how process and people factors influence the successful implementation of organisational interface management in offsite bathroom construction. Design/methodology/approach: A literature review identified 16 process and people factors. A mixed method a...

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Main Authors: Michael McCarney, Chris Goodier, Alistair Gibb
Format: Default Article
Published: 2022
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Online Access:https://hdl.handle.net/2134/19338086.v1
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author Michael McCarney
Chris Goodier
Alistair Gibb
author_facet Michael McCarney
Chris Goodier
Alistair Gibb
author_sort Michael McCarney (12536240)
collection Figshare
description Purpose: This paper aims to identify and discuss how process and people factors influence the successful implementation of organisational interface management in offsite bathroom construction. Design/methodology/approach: A literature review identified 16 process and people factors. A mixed method approach was used to analyse data from eight offsite bathroom case study projects. A ranking approach determined the main process and people factors, consequently analysed using (Minitab) Frequency analysis, the Wilcoxon Signed Rank test and thematic analysis to establish the contributing sub-factors and their inter-relationships, to each other and to the literature. These factors and sub-factors formed the final conceptual model, bringing together interface management and offsite bathroom construction. Findings: The nine factors instrumental to the conceptual model include six process factors: procurement, design management, supply chain management, health and safety, tolerance and quality and three people factors: communication, client/design team and project manager, reflecting the construction industry focus on hard processes over soft. The role of the project manager and communication, however, are the main factors which contribute to overall project success. Direct management of the offsite works by the contractor’s project manager is also highly significant. Research limitations/implications: Limitations include the (UK) geographical focus of the research and the focus on bathroom pods in buildings. Social implications: The research recognises three people (social) factors: communication, client/design team and project manager, with the first and third being the main factors which contribute to overall project success. Originality/value: Originality stems from the focus on organisational interface management and how this relates to offsite bathroom construction (a practice gaining considerable momentum in industry) and the resultant model. Being grounded on more than one body of academic literature as well as 8 case studies and 82 industry interviews, there is value to both researchers and construction industry practitioners alike.
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spelling rr-article-193380862022-04-20T00:00:00Z Interface management of offsite bathroom construction: a conceptual model Michael McCarney (12536240) Chris Goodier (1257963) Alistair Gibb (1252914) Interface management Offsite bathroom construction Process factors People factors Conceptual model Construction management <p>Purpose: This paper aims to identify and discuss how process and people factors influence the successful implementation of organisational interface management in offsite bathroom construction.</p> <p>Design/methodology/approach: A literature review identified 16 process and people factors. A mixed method approach was used to analyse data from eight offsite bathroom case study projects. A ranking approach determined the main process and people factors, consequently analysed using (Minitab) Frequency analysis, the Wilcoxon Signed Rank test and thematic analysis to establish the contributing sub-factors and their inter-relationships, to each other and to the literature. These factors and sub-factors formed the final conceptual model, bringing together interface management and offsite bathroom construction.</p> <p>Findings: The nine factors instrumental to the conceptual model include six process factors: procurement, design management, supply chain management, health and safety, tolerance and quality and three people factors: communication, client/design team and project manager, reflecting the construction industry focus on hard processes over soft. The role of the project manager and communication, however, are the main factors which contribute to overall project success. Direct management of the offsite works by the contractor’s project manager is also highly significant.</p> <p>Research limitations/implications: Limitations include the (UK) geographical focus of the research and the focus on bathroom pods in buildings.</p> <p>Social implications: The research recognises three people (social) factors: communication, client/design team and project manager, with the first and third being the main factors which contribute to overall project success.</p> <p>Originality/value: Originality stems from the focus on organisational interface management and how this relates to offsite bathroom construction (a practice gaining considerable momentum in industry) and the resultant model. Being grounded on more than one body of academic literature as well as 8 case studies and 82 industry interviews, there is value to both researchers and construction industry practitioners alike.</p> 2022-04-20T00:00:00Z Text Journal contribution 2134/19338086.v1 https://figshare.com/articles/journal_contribution/Interface_management_of_offsite_bathroom_construction_a_conceptual_model/19338086 CC BY-NC 4.0
spellingShingle Interface management
Offsite bathroom construction
Process factors
People factors
Conceptual model
Construction management
Michael McCarney
Chris Goodier
Alistair Gibb
Interface management of offsite bathroom construction: a conceptual model
title Interface management of offsite bathroom construction: a conceptual model
title_full Interface management of offsite bathroom construction: a conceptual model
title_fullStr Interface management of offsite bathroom construction: a conceptual model
title_full_unstemmed Interface management of offsite bathroom construction: a conceptual model
title_short Interface management of offsite bathroom construction: a conceptual model
title_sort interface management of offsite bathroom construction: a conceptual model
topic Interface management
Offsite bathroom construction
Process factors
People factors
Conceptual model
Construction management
url https://hdl.handle.net/2134/19338086.v1