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Exploring dynamic duality between formal and non-formal accountability processes in a public services context
Purpose – The purpose of this paper is to explore the dynamic relationship between formal and non-formal processes of accountability in a public services context. Design/methodology/approach – The paper presents a case study of the impact of the Health and Social Care Act (2012) on the practices of...
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Main Authors: | , |
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Format: | Default Article |
Published: |
2024
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Subjects: | |
Online Access: | https://hdl.handle.net/2134/27628734.v1 |
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