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Exploring dynamic duality between formal and non-formal accountability processes in a public services context

Purpose – The purpose of this paper is to explore the dynamic relationship between formal and non-formal processes of accountability in a public services context. Design/methodology/approach – The paper presents a case study of the impact of the Health and Social Care Act (2012) on the practices of...

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Bibliographic Details
Main Authors: Stuart Cooper, Suzana Grubnic
Format: Default Article
Published: 2024
Subjects:
Online Access:https://hdl.handle.net/2134/27628734.v1
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