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"It's not yet a gift": Understanding digital gifting

A myriad of digital artifacts are routinely exchanged online. While previous studies suggest that these are sometimes considered to be gifts, CSCW has largely overlooked explicit digital gifting where people deliberately choose to give digital media as gifts. We present an interview study that syste...

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Main Authors: Hyosun Kwon, Boriana Koleva, Holger Schnadelbach, Steve Benford
Format: Default Conference proceeding
Published: 2017
Subjects:
Online Access:https://hdl.handle.net/2134/36230
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author Hyosun Kwon
Boriana Koleva
Holger Schnadelbach
Steve Benford
author_facet Hyosun Kwon
Boriana Koleva
Holger Schnadelbach
Steve Benford
author_sort Hyosun Kwon (5445680)
collection Figshare
description A myriad of digital artifacts are routinely exchanged online. While previous studies suggest that these are sometimes considered to be gifts, CSCW has largely overlooked explicit digital gifting where people deliberately choose to give digital media as gifts. We present an interview study that systematically analyzes the nature of digital gifting in comparison to conventional physical gifting. A five-stage gift exchange model, synthesized from the literature, frames this study. Findings reveal that there are distinctive gaps in people's engagement with the digital gifting process compared to physical gifting. Participants' accounts show how digital gifts often involve less labor, are sometimes not perceived as gifts by the recipient and are rarely reflected on and reciprocated. We conclude by drawing out design implications for digital gifting services and rituals.
format Default
Conference proceeding
id rr-article-9338153
institution Loughborough University
publishDate 2017
record_format Figshare
spelling rr-article-93381532017-01-01T00:00:00Z "It's not yet a gift": Understanding digital gifting Hyosun Kwon (5445680) Boriana Koleva (3834094) Holger Schnadelbach (7149047) Steve Benford (3834091) Design not elsewhere classified Digital gift Framework Gift exchange Interaction design Rituals Gifting process Design Practice and Management not elsewhere classified A myriad of digital artifacts are routinely exchanged online. While previous studies suggest that these are sometimes considered to be gifts, CSCW has largely overlooked explicit digital gifting where people deliberately choose to give digital media as gifts. We present an interview study that systematically analyzes the nature of digital gifting in comparison to conventional physical gifting. A five-stage gift exchange model, synthesized from the literature, frames this study. Findings reveal that there are distinctive gaps in people's engagement with the digital gifting process compared to physical gifting. Participants' accounts show how digital gifts often involve less labor, are sometimes not perceived as gifts by the recipient and are rarely reflected on and reciprocated. We conclude by drawing out design implications for digital gifting services and rituals. 2017-01-01T00:00:00Z Text Conference contribution 2134/36230 https://figshare.com/articles/conference_contribution/_It_s_not_yet_a_gift_Understanding_digital_gifting/9338153 CC BY-NC-ND 4.0
spellingShingle Design not elsewhere classified
Digital gift
Framework
Gift exchange
Interaction design
Rituals
Gifting process
Design Practice and Management not elsewhere classified
Hyosun Kwon
Boriana Koleva
Holger Schnadelbach
Steve Benford
"It's not yet a gift": Understanding digital gifting
title "It's not yet a gift": Understanding digital gifting
title_full "It's not yet a gift": Understanding digital gifting
title_fullStr "It's not yet a gift": Understanding digital gifting
title_full_unstemmed "It's not yet a gift": Understanding digital gifting
title_short "It's not yet a gift": Understanding digital gifting
title_sort "it's not yet a gift": understanding digital gifting
topic Design not elsewhere classified
Digital gift
Framework
Gift exchange
Interaction design
Rituals
Gifting process
Design Practice and Management not elsewhere classified
url https://hdl.handle.net/2134/36230