The design of civic technology: factors that influence public participation and impact

Civic technology needs to be better understood in terms of the factors that promote representative public participation and impact. This paper reports on a mixed-methods study of a civic tech platform that enabled the public to provide feedback on public transport to the service providers. The overa...

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Bibliographic Details
Main Authors: Andrew May, Tracy Ross
Format: Default Article
Published: 2017
Subjects:
Design not elsewhere classified
Civic technology
Citizen-sourcing
Crowdsourcing
Public participation
Transport
User impact
User-centred design
Design Practice and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/26070
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