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The use of focus groups for user requirements analysis
Focus Groups are a cost-effective way of assessing user and customer requirements for IT (information technology) systems or products. However, specifying such requirements is not a simple process. Understanding the working or domestic activities of users that may be supported by future IT systems c...
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| Format: | Default Book chapter |
| Published: |
2003
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/2170 |
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