An inclusive design perspective on communication barriers in healthcare for ethnic minority consumers

This thesis contributes original knowledge through an inclusive design approach to lowering language and communication barriers in healthcare and suggests shifting the discussion from culture to context to lower intra-cultural hindrances towards learning English amongst some ethnic minorities. It of...

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Bibliographic Details
Main Author: Shena Parthab Taylor
Format: Default Thesis
Published: 2012
Subjects:
Design not elsewhere classified
Ethnic minorities
Language barriers
Cultural factors
Cross cultural factors
Healthcare
Elderly people
Visual communication
Inclusive design
User centred design
Design Practice and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/12282
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