Hogreve, J., Wünderlich, N. V., Chowdhury, I. N., Fleischer, H., Mousavi, S., Rötzmeier-Keuper, J., & Sousa, R. (2019). Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys.
Chicago Style (17th ed.) CitationHogreve, Jens, Nancy V. Wünderlich, Ilma Nur Chowdhury, Hannes Fleischer, Sahar Mousavi, Julia Rötzmeier-Keuper, and Rui Sousa. Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys. 2019.
MLA (9th ed.) CitationHogreve, Jens, et al. Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys. 2019.
Warning: These citations may not always be 100% accurate.