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Partnership paradoxes : a case study of an energy company

This paper presents the findings of a case study undertaken in a British utility company, referred to as Energy Co. The main aim of the study was to assess how the agreement of a partnership arrangement in 1995 had affected the conduct of employment relations. The study found that partnership was bo...

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Main Authors: Stewart Johnstone, Adrian Wilkinson, Peter Ackers
Format: Default Article
Published: 2004
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Online Access:https://hdl.handle.net/2134/4133
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author Stewart Johnstone
Adrian Wilkinson
Peter Ackers
author_facet Stewart Johnstone
Adrian Wilkinson
Peter Ackers
author_sort Stewart Johnstone (7176029)
collection Figshare
description This paper presents the findings of a case study undertaken in a British utility company, referred to as Energy Co. The main aim of the study was to assess how the agreement of a partnership arrangement in 1995 had affected the conduct of employment relations. The study found that partnership was borne out of a poor industrial relations climate, and driven primarily by management. They hoped that it might improve industrial relations, raise employee commitment, inform and educate the workforce, and increase employee contribution. Partnership was not intended to encourage joint governance or power sharing. In practice, partnership combined direct EI such as team briefing and problem solving groups, with representative participation through a formal partnership council system. Management suggested that, on balance, partnership had been successful, with benefits including improved industrial relations, quicker pay negotiations and increased legitimacy of decision-making. It was also suggested that there was a positive link –albeit indirect and intangible –with organisational performance. Union representatives also proposed that partnership was a success, citing benefits including greater access to information, greater influence, inter-union co-operation, and more local decision-making. Employee views were more mixed. There was also clear evidence of several tensions. Four were particularly noteworthy: employee apathy, management-representative relations, employee-representative relations and the role of FTOs. Despite espoused partnership, management hostility to unions was evident, and a preference for non-union employment relations clear. Consequently, the future of the partnership in its current form is uncertain.
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spelling rr-article-94509352004-01-01T00:00:00Z Partnership paradoxes : a case study of an energy company Stewart Johnstone (7176029) Adrian Wilkinson (1254921) Peter Ackers (1256736) Other commerce, management, tourism and services not elsewhere classified Partnership Trade unions Case studies Industrial relations Business and Management not elsewhere classified This paper presents the findings of a case study undertaken in a British utility company, referred to as Energy Co. The main aim of the study was to assess how the agreement of a partnership arrangement in 1995 had affected the conduct of employment relations. The study found that partnership was borne out of a poor industrial relations climate, and driven primarily by management. They hoped that it might improve industrial relations, raise employee commitment, inform and educate the workforce, and increase employee contribution. Partnership was not intended to encourage joint governance or power sharing. In practice, partnership combined direct EI such as team briefing and problem solving groups, with representative participation through a formal partnership council system. Management suggested that, on balance, partnership had been successful, with benefits including improved industrial relations, quicker pay negotiations and increased legitimacy of decision-making. It was also suggested that there was a positive link –albeit indirect and intangible –with organisational performance. Union representatives also proposed that partnership was a success, citing benefits including greater access to information, greater influence, inter-union co-operation, and more local decision-making. Employee views were more mixed. There was also clear evidence of several tensions. Four were particularly noteworthy: employee apathy, management-representative relations, employee-representative relations and the role of FTOs. Despite espoused partnership, management hostility to unions was evident, and a preference for non-union employment relations clear. Consequently, the future of the partnership in its current form is uncertain. 2004-01-01T00:00:00Z Text Journal contribution 2134/4133 https://figshare.com/articles/journal_contribution/Partnership_paradoxes_a_case_study_of_an_energy_company/9450935 CC BY-NC-ND 4.0
spellingShingle Other commerce, management, tourism and services not elsewhere classified
Partnership
Trade unions
Case studies
Industrial relations
Business and Management not elsewhere classified
Stewart Johnstone
Adrian Wilkinson
Peter Ackers
Partnership paradoxes : a case study of an energy company
title Partnership paradoxes : a case study of an energy company
title_full Partnership paradoxes : a case study of an energy company
title_fullStr Partnership paradoxes : a case study of an energy company
title_full_unstemmed Partnership paradoxes : a case study of an energy company
title_short Partnership paradoxes : a case study of an energy company
title_sort partnership paradoxes : a case study of an energy company
topic Other commerce, management, tourism and services not elsewhere classified
Partnership
Trade unions
Case studies
Industrial relations
Business and Management not elsewhere classified
url https://hdl.handle.net/2134/4133