Benchmarking: performance improvement toward competitive advantage
Benchmarking is a relatively new quality concept. It is the systematic search for best practices that leads to superior performance. This paper explores the definitions, scope, types, and applications of benchmarking. Various literature sources have been examined to establish a common understanding....
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| Main Authors: | , |
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| Format: | Default Article |
| Published: |
1995
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/16330 |
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