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Strategic resource decisions to enhance the performance of global engineering services
This paper extends our understanding of the internationalisation and firm performance (I-FP) relationship of service firms by considering the influence of strategic decisions on three types of slack resources. The research focusses on an important type of service operations − global engineering serv...
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Format: | Default Article |
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2017
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Online Access: | https://hdl.handle.net/2134/37967 |
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author | Yufeng Zhang Zhibo Yang Tao Zhang |
author_facet | Yufeng Zhang Zhibo Yang Tao Zhang |
author_sort | Yufeng Zhang (195768) |
collection | Figshare |
description | This paper extends our understanding of the internationalisation and firm performance (I-FP) relationship of service firms by considering the influence of strategic decisions on three types of slack resources. The research focusses on an important type of service operations − global engineering services, which are a major part of the global economy and represent a distinctive business model in the contemporary business environment. In doing so, we theorise the I-FP relationship by addressing the knowledge-intensive, project-based and people-centric features of engineering service firms (ESFs); and test the relationship with a carefully assembled dataset containing 12 years’ data from 242 ESFs. We identify a negative overall I-FP relationship, i.e. ESFs’ international expansion leads to worse financial performance in general. The presence of slack resources explains why such a result exists. Our findings have significant implications, both for future research on internationalisation and performance and for firms to effectively deploy their resources to support global service operations in a strategic manner. |
format | Default Article |
id | rr-article-9465428 |
institution | Loughborough University |
publishDate | 2017 |
record_format | Figshare |
spelling | rr-article-94654282017-12-06T00:00:00Z Strategic resource decisions to enhance the performance of global engineering services Yufeng Zhang (195768) Zhibo Yang (1651024) Tao Zhang (5516732) The internationalisation-firm performance (I-FP) relationship Strategic resource decisions Engineering services firms (ESFs) This paper extends our understanding of the internationalisation and firm performance (I-FP) relationship of service firms by considering the influence of strategic decisions on three types of slack resources. The research focusses on an important type of service operations − global engineering services, which are a major part of the global economy and represent a distinctive business model in the contemporary business environment. In doing so, we theorise the I-FP relationship by addressing the knowledge-intensive, project-based and people-centric features of engineering service firms (ESFs); and test the relationship with a carefully assembled dataset containing 12 years’ data from 242 ESFs. We identify a negative overall I-FP relationship, i.e. ESFs’ international expansion leads to worse financial performance in general. The presence of slack resources explains why such a result exists. Our findings have significant implications, both for future research on internationalisation and performance and for firms to effectively deploy their resources to support global service operations in a strategic manner. 2017-12-06T00:00:00Z Text Journal contribution 2134/37967 https://figshare.com/articles/journal_contribution/Strategic_resource_decisions_to_enhance_the_performance_of_global_engineering_services/9465428 CC BY-NC-ND 4.0 |
spellingShingle | The internationalisation-firm performance (I-FP) relationship Strategic resource decisions Engineering services firms (ESFs) Yufeng Zhang Zhibo Yang Tao Zhang Strategic resource decisions to enhance the performance of global engineering services |
title | Strategic resource decisions to enhance the performance of global engineering services |
title_full | Strategic resource decisions to enhance the performance of global engineering services |
title_fullStr | Strategic resource decisions to enhance the performance of global engineering services |
title_full_unstemmed | Strategic resource decisions to enhance the performance of global engineering services |
title_short | Strategic resource decisions to enhance the performance of global engineering services |
title_sort | strategic resource decisions to enhance the performance of global engineering services |
topic | The internationalisation-firm performance (I-FP) relationship Strategic resource decisions Engineering services firms (ESFs) |
url | https://hdl.handle.net/2134/37967 |