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Strategic resource decisions to enhance the performance of global engineering services

This paper extends our understanding of the internationalisation and firm performance (I-FP) relationship of service firms by considering the influence of strategic decisions on three types of slack resources. The research focusses on an important type of service operations − global engineering serv...

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Main Authors: Yufeng Zhang, Zhibo Yang, Tao Zhang
Format: Default Article
Published: 2017
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Online Access:https://hdl.handle.net/2134/37967
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author Yufeng Zhang
Zhibo Yang
Tao Zhang
author_facet Yufeng Zhang
Zhibo Yang
Tao Zhang
author_sort Yufeng Zhang (195768)
collection Figshare
description This paper extends our understanding of the internationalisation and firm performance (I-FP) relationship of service firms by considering the influence of strategic decisions on three types of slack resources. The research focusses on an important type of service operations − global engineering services, which are a major part of the global economy and represent a distinctive business model in the contemporary business environment. In doing so, we theorise the I-FP relationship by addressing the knowledge-intensive, project-based and people-centric features of engineering service firms (ESFs); and test the relationship with a carefully assembled dataset containing 12 years’ data from 242 ESFs. We identify a negative overall I-FP relationship, i.e. ESFs’ international expansion leads to worse financial performance in general. The presence of slack resources explains why such a result exists. Our findings have significant implications, both for future research on internationalisation and performance and for firms to effectively deploy their resources to support global service operations in a strategic manner.
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institution Loughborough University
publishDate 2017
record_format Figshare
spelling rr-article-94654282017-12-06T00:00:00Z Strategic resource decisions to enhance the performance of global engineering services Yufeng Zhang (195768) Zhibo Yang (1651024) Tao Zhang (5516732) The internationalisation-firm performance (I-FP) relationship Strategic resource decisions Engineering services firms (ESFs) This paper extends our understanding of the internationalisation and firm performance (I-FP) relationship of service firms by considering the influence of strategic decisions on three types of slack resources. The research focusses on an important type of service operations − global engineering services, which are a major part of the global economy and represent a distinctive business model in the contemporary business environment. In doing so, we theorise the I-FP relationship by addressing the knowledge-intensive, project-based and people-centric features of engineering service firms (ESFs); and test the relationship with a carefully assembled dataset containing 12 years’ data from 242 ESFs. We identify a negative overall I-FP relationship, i.e. ESFs’ international expansion leads to worse financial performance in general. The presence of slack resources explains why such a result exists. Our findings have significant implications, both for future research on internationalisation and performance and for firms to effectively deploy their resources to support global service operations in a strategic manner. 2017-12-06T00:00:00Z Text Journal contribution 2134/37967 https://figshare.com/articles/journal_contribution/Strategic_resource_decisions_to_enhance_the_performance_of_global_engineering_services/9465428 CC BY-NC-ND 4.0
spellingShingle The internationalisation-firm performance (I-FP) relationship
Strategic resource decisions
Engineering services firms (ESFs)
Yufeng Zhang
Zhibo Yang
Tao Zhang
Strategic resource decisions to enhance the performance of global engineering services
title Strategic resource decisions to enhance the performance of global engineering services
title_full Strategic resource decisions to enhance the performance of global engineering services
title_fullStr Strategic resource decisions to enhance the performance of global engineering services
title_full_unstemmed Strategic resource decisions to enhance the performance of global engineering services
title_short Strategic resource decisions to enhance the performance of global engineering services
title_sort strategic resource decisions to enhance the performance of global engineering services
topic The internationalisation-firm performance (I-FP) relationship
Strategic resource decisions
Engineering services firms (ESFs)
url https://hdl.handle.net/2134/37967