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Service startups and creative communities: Two sides of the same coin?

Service Startups and Creative Communities can be seen as two sides of the same coin. They are both organizations that adopt service dominant logic to create innovative services. These service models are a double-edged sword as they can facilitate the transition towards sustainability or they can sup...

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Main Authors: Spyros Bofylatos, Ida Telalbasic
Format: Default Article
Published: 2019
Subjects:
Online Access:https://hdl.handle.net/2134/37777
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author Spyros Bofylatos
Ida Telalbasic
author_facet Spyros Bofylatos
Ida Telalbasic
author_sort Spyros Bofylatos (7186349)
collection Figshare
description Service Startups and Creative Communities can be seen as two sides of the same coin. They are both organizations that adopt service dominant logic to create innovative services. These service models are a double-edged sword as they can facilitate the transition towards sustainability or they can support an unjust, neoliberal ‘gig economy’ that commodifies work and further elongates social inequalities. Understanding the similarities and differences of these organizations reveals a wider issue: the conflict of values between eco-modernist and radical approaches to sustainability. Reviewing the two antithetical positions of this spectrum would allow designers to make informed design choices. Finally, such a review provides a philosophical springboard for further debates in the field of design.
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institution Loughborough University
publishDate 2019
record_format Figshare
spelling rr-article-94657792019-04-25T00:00:00Z Service startups and creative communities: Two sides of the same coin? Spyros Bofylatos (7186349) Ida Telalbasic (3124659) Information systems not elsewhere classified Service design Service startups Creative communities Social innovation Design for Sustainability Service Startups and Creative Communities can be seen as two sides of the same coin. They are both organizations that adopt service dominant logic to create innovative services. These service models are a double-edged sword as they can facilitate the transition towards sustainability or they can support an unjust, neoliberal ‘gig economy’ that commodifies work and further elongates social inequalities. Understanding the similarities and differences of these organizations reveals a wider issue: the conflict of values between eco-modernist and radical approaches to sustainability. Reviewing the two antithetical positions of this spectrum would allow designers to make informed design choices. Finally, such a review provides a philosophical springboard for further debates in the field of design. 2019-04-25T00:00:00Z Text Journal contribution 2134/37777 https://figshare.com/articles/journal_contribution/Service_startups_and_creative_communities_Two_sides_of_the_same_coin_/9465779 CC BY-NC-ND 4.0
spellingShingle Information systems not elsewhere classified
Service design
Service startups
Creative communities
Social innovation
Design for Sustainability
Spyros Bofylatos
Ida Telalbasic
Service startups and creative communities: Two sides of the same coin?
title Service startups and creative communities: Two sides of the same coin?
title_full Service startups and creative communities: Two sides of the same coin?
title_fullStr Service startups and creative communities: Two sides of the same coin?
title_full_unstemmed Service startups and creative communities: Two sides of the same coin?
title_short Service startups and creative communities: Two sides of the same coin?
title_sort service startups and creative communities: two sides of the same coin?
topic Information systems not elsewhere classified
Service design
Service startups
Creative communities
Social innovation
Design for Sustainability
url https://hdl.handle.net/2134/37777