Putting personalisation into practice: work-focused interviews in Jobcentre Plus

The principle of personalisation is widespread across the UK's public sector, but precisely what this means is unclear. A number of theoretical typologies have been proposed but there has been little empirical study of how personalisation is translated into practice on the frontline. We address...

Full description

Saved in:
Bibliographic Details
Main Authors: Merran Toerien, Roy Sainsbury, Paul Drew, Annie Irvine
Format: Default Article
Published: 2013
Subjects:
Other human society not elsewhere classified
Other language, communication and culture not elsewhere classified
Philosophy not elsewhere classified
Personalisation
Jobcentre Plus
Welfare-to-Work
Conversation analysis
Adviser-claimant interaction
Language, Communication and Culture not elsewhere classified
Studies in Human Society not elsewhere classified
Philosophy
Online Access:https://hdl.handle.net/2134/13228
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

https://hdl.handle.net/2134/13228

Similar Items