A decision support system based on ontology and data mining to improve design using warranty data

Analysis of warranty based big data has gained considerable attention due to its potential for improving the quality of products whilst minimizing warranty costs. Similarly, customer feedback information and warranty claims, which are commonly stored in warranty databases might be analyzed to improv...

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Bibliographic Details
Main Authors: Mohammed Alkahtani, Alok Choudhary, Arijit De, Jennifer Harding
Format: Default Article
Published: 2018
Subjects:
Mechanical engineering not elsewhere classified
Ontology
Self-organizing maps
Warranty data
Text mining
Decision support
Mechanical Engineering not elsewhere classified
Online Access:https://hdl.handle.net/2134/32975
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