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The benefits of using reduced item variable scales in marketing segmentation

This study investigated the use of two reduced item constructs in marketing research, Involvement Scale and Consumer Expertise and their relationships. Previous findings suggested that both constructs could use reduced items and that they would be useful as marketing segmentation tools. Response rat...

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Main Authors: Paul Taylor-West, James M. Saker, Donna Champion
Format: Default Article
Published: 2012
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Online Access:https://hdl.handle.net/2134/10546
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author Paul Taylor-West
James M. Saker
Donna Champion
author_facet Paul Taylor-West
James M. Saker
Donna Champion
author_sort Paul Taylor-West (1256757)
collection Figshare
description This study investigated the use of two reduced item constructs in marketing research, Involvement Scale and Consumer Expertise and their relationships. Previous findings suggested that both constructs could use reduced items and that they would be useful as marketing segmentation tools. Response rates to consumer questionnaires are declining; therefore, shorter questionnaires in marketing communications are more likely to be completed. This study establishes the current reliability of using these two reduced item constructs in automotive research and tests their validity using triangulation questions. Data collection used a novel approach in which respondents to a motor show used the new Apple iPad to complete an online questionnaire. Results revealed that the reduced item constructs are reliable and valid and would be useful for research involving large ticket items. They would be particularly useful to researchers where they are used as part of, rather than the main focus of, the research.
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institution Loughborough University
publishDate 2012
record_format Figshare
spelling rr-article-95011222012-01-01T00:00:00Z The benefits of using reduced item variable scales in marketing segmentation Paul Taylor-West (1256757) James M. Saker (7176833) Donna Champion (1253763) Other commerce, management, tourism and services not elsewhere classified Reduced item scales Expertise Involvement Automotive Business and Management not elsewhere classified This study investigated the use of two reduced item constructs in marketing research, Involvement Scale and Consumer Expertise and their relationships. Previous findings suggested that both constructs could use reduced items and that they would be useful as marketing segmentation tools. Response rates to consumer questionnaires are declining; therefore, shorter questionnaires in marketing communications are more likely to be completed. This study establishes the current reliability of using these two reduced item constructs in automotive research and tests their validity using triangulation questions. Data collection used a novel approach in which respondents to a motor show used the new Apple iPad to complete an online questionnaire. Results revealed that the reduced item constructs are reliable and valid and would be useful for research involving large ticket items. They would be particularly useful to researchers where they are used as part of, rather than the main focus of, the research. 2012-01-01T00:00:00Z Text Journal contribution 2134/10546 https://figshare.com/articles/journal_contribution/The_benefits_of_using_reduced_item_variable_scales_in_marketing_segmentation/9501122 CC BY-NC-ND 4.0
spellingShingle Other commerce, management, tourism and services not elsewhere classified
Reduced item scales
Expertise
Involvement
Automotive
Business and Management not elsewhere classified
Paul Taylor-West
James M. Saker
Donna Champion
The benefits of using reduced item variable scales in marketing segmentation
title The benefits of using reduced item variable scales in marketing segmentation
title_full The benefits of using reduced item variable scales in marketing segmentation
title_fullStr The benefits of using reduced item variable scales in marketing segmentation
title_full_unstemmed The benefits of using reduced item variable scales in marketing segmentation
title_short The benefits of using reduced item variable scales in marketing segmentation
title_sort benefits of using reduced item variable scales in marketing segmentation
topic Other commerce, management, tourism and services not elsewhere classified
Reduced item scales
Expertise
Involvement
Automotive
Business and Management not elsewhere classified
url https://hdl.handle.net/2134/10546