APA (7th ed.) Citation

Ordenes, F. V., Theodoulidis, B., Burton, J., Gruber, T., & Zaki, M. (2014). Analyzing customer experience feedback using text mining: A linguistics-based approach.

Chicago Style (17th ed.) Citation

Ordenes, Francisco V., Babis Theodoulidis, Jamie Burton, Thorsten Gruber, and Mohamed Zaki. Analyzing Customer Experience Feedback Using Text Mining: A Linguistics-based Approach. 2014.

MLA (9th ed.) Citation

Ordenes, Francisco V., et al. Analyzing Customer Experience Feedback Using Text Mining: A Linguistics-based Approach. 2014.

Warning: These citations may not always be 100% accurate.