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An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization

The motivation behind this research work is explained first within the context of a European Union funded project called “SYNERGY”. A business scenario of a small virtual organization is presented to discuss what happens if exception events occur within the life cycle of a business scenario, and how...

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Main Authors: Bishnu P. Das, A. Shah, Jennifer Harding, Claire Palmer, Rahul Swarnkar, Robert I.M. Young, K. Popplewell
Format: Default Conference proceeding
Published: 2010
Subjects:
Online Access:https://hdl.handle.net/2134/9796
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author Bishnu P. Das
A. Shah
Jennifer Harding
Claire Palmer
Rahul Swarnkar
Robert I.M. Young
K. Popplewell
author_facet Bishnu P. Das
A. Shah
Jennifer Harding
Claire Palmer
Rahul Swarnkar
Robert I.M. Young
K. Popplewell
author_sort Bishnu P. Das (7204994)
collection Figshare
description The motivation behind this research work is explained first within the context of a European Union funded project called “SYNERGY”. A business scenario of a small virtual organization is presented to discuss what happens if exception events occur within the life cycle of a business scenario, and how they could be resolved to enable the business to operate successfully. To investigate these aspects, the paper briefly explores the role of events within the context of “Collaboration Moderator Services” which aim to increase awareness between collaborative partners during the workflow of a business scenario and then suggests a possible remedy through the use of a rule-based system. A description of a methodology adopted for creation and capture of knowledge needed to resolve the exception events, transform the captured knowledge into rule-sets and implement them in a commercial rule-based system – “XpertRule” is given. Screen shots of this implementation are provided in the paper. Based on this implementation, the paper then concludes with a discussion.
format Default
Conference proceeding
id rr-article-9559133
institution Loughborough University
publishDate 2010
record_format Figshare
spelling rr-article-95591332010-01-01T00:00:00Z An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization Bishnu P. Das (7204994) A. Shah (31476) Jennifer Harding (1258389) Claire Palmer (1250385) Rahul Swarnkar (7201583) Robert I.M. Young (1257699) K. Popplewell (7210694) Mechanical engineering not elsewhere classified untagged Mechanical Engineering not elsewhere classified The motivation behind this research work is explained first within the context of a European Union funded project called “SYNERGY”. A business scenario of a small virtual organization is presented to discuss what happens if exception events occur within the life cycle of a business scenario, and how they could be resolved to enable the business to operate successfully. To investigate these aspects, the paper briefly explores the role of events within the context of “Collaboration Moderator Services” which aim to increase awareness between collaborative partners during the workflow of a business scenario and then suggests a possible remedy through the use of a rule-based system. A description of a methodology adopted for creation and capture of knowledge needed to resolve the exception events, transform the captured knowledge into rule-sets and implement them in a commercial rule-based system – “XpertRule” is given. Screen shots of this implementation are provided in the paper. Based on this implementation, the paper then concludes with a discussion. 2010-01-01T00:00:00Z Text Conference contribution 2134/9796 https://figshare.com/articles/conference_contribution/An_application_of_a_rule-based_system_towards_resolving_exception_events_of_business_processes_within_a_small_Virtual_Organization/9559133 CC BY-NC-ND 4.0
spellingShingle Mechanical engineering not elsewhere classified
untagged
Mechanical Engineering not elsewhere classified
Bishnu P. Das
A. Shah
Jennifer Harding
Claire Palmer
Rahul Swarnkar
Robert I.M. Young
K. Popplewell
An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization
title An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization
title_full An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization
title_fullStr An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization
title_full_unstemmed An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization
title_short An application of a rule-based system towards resolving exception events of business processes within a small Virtual Organization
title_sort application of a rule-based system towards resolving exception events of business processes within a small virtual organization
topic Mechanical engineering not elsewhere classified
untagged
Mechanical Engineering not elsewhere classified
url https://hdl.handle.net/2134/9796