How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities

Water services provision and resource management are devolved functions as per Schedule 4 of the current Constitution of Kenya. A critical determinant of the devolution success in Kenya’s WASH sector will be how the County Governments as primary duty bearers will develop resilient WASH supply and ma...

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Main Author: Euphresia Luseka
Format: Default Conference proceeding
Published: 2018
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Online Access:https://hdl.handle.net/2134/35790
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author Euphresia Luseka
author_facet Euphresia Luseka
author_sort Euphresia Luseka (7226861)
collection Figshare
description Water services provision and resource management are devolved functions as per Schedule 4 of the current Constitution of Kenya. A critical determinant of the devolution success in Kenya’s WASH sector will be how the County Governments as primary duty bearers will develop resilient WASH supply and management systems that are demand responsive and overall accountable to public needs. Therefore, tackling sustainability issues in WASH services requires a holistic approach focusing on governance and particularly principles of governance: transparency, participation and accountability as to improve service delivery. The USAID-KIWASH Project partners with water service providers in 9 counties including Kakamega County Water and Sanitation Company (KACWASCO) to support them improve and sustain water and sanitation coverage, water catchment protection and credit worthiness. This paper presents an evidence-base case study of KIWASH engagement with KACWASCO that enhanced accountability of its operations, water coverage, revenue collection, resource allocation, customer satisfaction, participation and transparency.
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institution Loughborough University
publishDate 2018
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spelling rr-article-95934322018-01-01T00:00:00Z How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities Euphresia Luseka (7226861) untagged Water services provision and resource management are devolved functions as per Schedule 4 of the current Constitution of Kenya. A critical determinant of the devolution success in Kenya’s WASH sector will be how the County Governments as primary duty bearers will develop resilient WASH supply and management systems that are demand responsive and overall accountable to public needs. Therefore, tackling sustainability issues in WASH services requires a holistic approach focusing on governance and particularly principles of governance: transparency, participation and accountability as to improve service delivery. The USAID-KIWASH Project partners with water service providers in 9 counties including Kakamega County Water and Sanitation Company (KACWASCO) to support them improve and sustain water and sanitation coverage, water catchment protection and credit worthiness. This paper presents an evidence-base case study of KIWASH engagement with KACWASCO that enhanced accountability of its operations, water coverage, revenue collection, resource allocation, customer satisfaction, participation and transparency. 2018-01-01T00:00:00Z Text Conference contribution 2134/35790 https://figshare.com/articles/conference_contribution/How_downward_accountability_tools_enhance_willingness_to_charge_and_pay_towards_credit_worthy_water_utilities/9593432 CC BY-NC-ND 4.0
spellingShingle untagged
Euphresia Luseka
How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities
title How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities
title_full How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities
title_fullStr How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities
title_full_unstemmed How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities
title_short How downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities
title_sort how downward accountability tools enhance willingness to charge and pay towards credit worthy water utilities
topic untagged
url https://hdl.handle.net/2134/35790

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