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  1. 1
    Handbook of service science / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl J. Schramm and William J. Baumol.

    Handbook of service science / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl J. Schramm and William J. Baumol.

    Published 2010
    “…Service science.…”
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  2. 2
    Case studies in service innovation Linda A. Macaulay ... [et al.], editors.

    Case studies in service innovation Linda A. Macaulay ... [et al.], editors.

    Published 2012
    “…Service science.…”
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