Mobilising management control systems to manage stakeholder relationship and sustainability challenges: an empirical case study of a major construction product company by Fong Lam

“…Using interview data from 29 semi- structured interviews (where 7 interviews were conducted with external stakeholders) and documentary evidence (such as sustainability reports and policy) to provide a useful track of what has happened within the case organisation. LOC is employed as the theoretical lens to investigate how managers use management control systems (MCS) for sustainability-related, strategic decision-making. …”
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