Employees as Active Consumers of HRM: Linking Employees' HRM Competences with Their Perceptions of HRM Service Value

Recognizing the importance for companies of having high‐quality employment relationships with employees, previous studies have sought to explain the variability in employees’ perceptions of HRM service value. However, most of these studies view employees as inactive in employment relationships and,...

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Bibliographic Details
Published in:Human resource management 2016-03, Vol.55 (2), p.219-240
Main Authors: Meijerink, Jeroen G., Bondarouk, Tanya, Lepak, David P.
Format: Article
Language:English
Subjects:
Customer services
Employee management relations
employee perceptions
Employees
Employment
HR shared services
HRM competences
Human resource management
Perceptions
service dominant logic
Studies
value-in-use
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