Mixing rich and asynchronous communication for new service development performance

This article explores the nature of relationships between internal communication modes, new service development (NSD) competencies (specifically learning and development competencies) and NSD performance. To do so, it draws on and advances communication theory by comparing and contrasting the contin...

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Bibliographic Details
Published in:R & D management 2015-03, Vol.45 (2), p.107-125
Main Authors: Storey, Chris, Perks, Helen
Format: Article
Language:English
Subjects:
Coding theory
Communication
Comparative analysis
Media richness
R&D
Research & development
Studies
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