Information Technology Outsourcing, Knowledge Transfer, and Firm Productivity: An Empirical Analysis

Firms are increasingly sourcing internal information systems functions from external service providers. However, there is limited empirical evidence of the economic impact of this delivery option and, more specifically, of the productivity gains accruing to firms that have outsourced. Moreover, ther...

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Bibliographic Details
Published in:MIS quarterly 2012-12, Vol.36 (4), p.1043-1063
Main Authors: Chang, Young Bong, Gurbaxani, Vijay
Format: Article
Language:English
Subjects:
Business structures
Capital investments
Decision analysis
Economic benefits
Economic impact
Economic value
Empirische Methode
Industrial productivity
Information storage and retrieval systems
Information technology
Informationstechnik
IT-Dienstleister
Knowledge management
Outsourcing
Productivity
Studies
Unternehmenserfolg
USA
Vendors
Wissenstransfer
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