Subordinates' observations: Feedback for management development

How can managers receive realistic feedback about the consequences of their behavior? One undervalued source of feedback is subordinates' observations. This article describes a study of subordinates' observations that were used to evaluate managers' skills. This source is compared wit...

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Bibliographic Details
Published in:Human resource development quarterly 1990-12, Vol.1 (4), p.371-385
Main Authors: Shipper, Frank, Neck, Chris P.
Format: Article
Language:English
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Summary:How can managers receive realistic feedback about the consequences of their behavior? One undervalued source of feedback is subordinates' observations. This article describes a study of subordinates' observations that were used to evaluate managers' skills. This source is compared with other sources of feedback, and methods of collecting and using subordinates' observations to improve managerial skills are presented. The study further illustrates how subordinates' observations can provide a realistic, positive method for gathering information about managers' long‐term behavior so that the company, subordinates, and managers all benefit from the skills assessment.
ISSN:1044-8004
1532-1096
DOI:10.1002/hrdq.3920010407