Study Finds that Knowledge of Pay Process Can Beat Out Amount of Pay in Employee Retention, Organizational Effectiveness

This article is based on some of the findings of a major research study just published by WorldatWork (formerly American Compensation Association) entitled The Knowledge of Pay Study: E‐mails from the Frontline. Surveying more than 6,000 managers and employees in 26 major U.S. and Canadian organizat...

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Bibliographic Details
Published in:Journal of organizational excellence 2002-09, Vol.21 (4), p.29-42
Main Authors: Mulvey, Paul W., LeBlanc, Peter V., Heneman, Robert L., McInerney, Michael
Format: Article
Language:English
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Summary:This article is based on some of the findings of a major research study just published by WorldatWork (formerly American Compensation Association) entitled The Knowledge of Pay Study: E‐mails from the Frontline. Surveying more than 6,000 managers and employees in 26 major U.S. and Canadian organizations, the study found close connections between employees' knowledge of their organization's pay structure and their ability to align their own behaviors and goals to those of the organization—leading them to feel a greater sense of company loyalty and to contribute to the effectiveness of the organization. But it also found that such knowledge is far from universal, and identifies the gaps that need to be filled. © 2002 Wiley Periodicals, Inc.
ISSN:1531-1864
1531-6653
DOI:10.1002/npr.10041