Analyzing the discriminative attributes of products using text mining focused on cosmetic reviews

•Text mining for online reviews analyzed customer preferences for detailed attributes of products.•We calculated the percentage of words in a review and extracted the discriminative attributes of competitors' products.•We analyzed the attitude and preference of the customers about the attribute...

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Bibliographic Details
Published in:Information processing & management 2018-11, Vol.54 (6), p.938-957
Main Authors: Kim, Sung Guen, Kang, Juyoung
Format: Article
Language:English
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