Internal Marketing: A Systematic Review

Responding to the inadequacies and fragmentation of the Internal Marketing (IM) literature, this paper delivers a systematic review and synthesis of IM research. Based on an analysis of 349 articles, this work maps the evolution of IM research and identifies four distinct periods and six aggregated...

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Bibliographic Details
Published in:Journal of marketing theory and practice 2022-01, Vol.30 (1), p.53-67
Main Authors: Qiu, Jingqi, Boukis, Achilleas, Storey, Chris
Format: Article
Language:English
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